Reviews

Arbutus Tree Service
4.6
Based on 40 reviews
powered by Google
Marlene LeGates
Marlene LeGates
14:44 31 May 21
After a consultation, we booked an appointment to have our large tree trimmed to allow more light onto our deck. Our... appointment was for noon so we rushed around in the morning to have all our errands finished well before then. Imagine our surprise when we returned home to find a voice mail saying that they decided not to comeL they had gone home early since they wanted to get a head start on the long weekend! I guess they enjoyed their weekend more than we did.I would have cancelled altogether but didn't want the hassle of finding another company. We have no misgivings about the work they did (when they finally came, 4 days later) but, do note, they are not reliable.read more
Jay Pelton
Jay Pelton
14:53 21 May 21
We have used Arbutus before and will again. They did a great job of lifting the canopy of a big maple by our house.... They cleaned up beautifully and the guys were super courteous and pleasant.read more
Alison Marshall Rath
Alison Marshall Rath
20:33 19 Apr 21
Excellent service! My ten tall pines are in great shape after the heavy pruning they needed. Thanks to Norm for a... reasonable quote, sharing his knowledge and adding on work that my neighbors wanted. The aerial team, Dylan and Samuel, and Maxim and Cooper were so skilled that a neighbor pulled up a chair to watch from the road in front!read more
Katherine L'Heureux
Katherine L'Heureux
16:16 08 Apr 21
The worst - do not recommend!
Carey Liu
Carey Liu
01:18 30 Mar 21
The team reached out to me and came back to redo the works again after I complained about the quality of their works on... Google Review. The team is very friendly and they get the job done the second time.read more
j y
j y
19:41 17 Mar 20
We are a mid-rise residential condominium building in Kerrisdale and we use Arbutus Tree to trim our trees. We have a... lot of trees on our property, and this year, they did an exceptional job on a set of trees overlooking the alley much exposed to wind, which were starting to have crossed over branches. It was a big job and took longer than they anticipated, but they did the work cheerfully and did not charge more. They have lifts on trucks so they can get to higher branches, and a crew worker who was skilled with ropes in getting around to difficult to reach branches.read more
Judith Adam
Judith Adam
23:16 13 Dec 19
Norm is a true professional with an abundance of knowledge about hedges, trees and power lines. The guys that came to... do the actual trimming and cutting were also very polite, professional and did great work in a timely manner. (This was the 2nd time I used their service).read more
Julie Adams
Julie Adams
17:11 03 Dec 19
Norm and his crew did a great job from the estimate to showing up on time to prune our trees. The job was completed... to our expectations and the crew cleaned up after themselves. Highly recommend Arbutus Tree Service for all your pruning and tree removal needs!read more
Beverley Watt
Beverley Watt
20:03 22 Nov 19
Arbutus Tree Service did an excellent job in removing two large Cypress trees on our property. They were timely,... efficient, and the clean up was well done. And the other positive they are a local company which for me is an important choice. I would highly recommend Arbutus Tree Service for reliable and knowledgeable service.Beverley Wattread more
Thomas Chambers
Thomas Chambers
04:59 30 Oct 19
Last April Arbutus Tree Service trimmed one of my cedar hedges, removed another and also ground out the roots. They... returned this fall to recommend treatment for my blighty lilacs.Great job. All good people. See you in the spring!read more
Viviana Menta
Viviana Menta
21:11 13 Oct 19
Arbutus are reliable and do an excellent job. They are pleasant, polite hard-working arborists who do the job you want... and need done professionally and completely. If they start at 8am, they are done by noon. No supervision needed. They arrive, go over the work to be done with you and you are free to do as you please. They will ask you to look over the job done and amend anything missed. Highly recommended. Norm and his staff are the right men for the job! Thanks again, guys!read more
Next Reviews